Terms and Conditions

These Terms and Conditions establish the legal framework for your relationship with Stormhaven. Please read them carefully before using our services.

Last updated: November 28, 2025

Legal Entity

Stormhaven
Queen's Quay West 207
Toronto, ON M5J 1A7, Canada

Phone: +16473412337
Email: info@sto-rm-haven.com

Binding Agreement

These Terms and Conditions, together with our Privacy Policy and other legal notices published on our website, constitute a binding legal agreement between you (the user) and Stormhaven (the service provider).

By accessing our website, using our services, or engaging with us in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must immediately cease all use of our website and services.

User Obligations and Responsibilities

1. Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances when using our services. This includes:

— Canadian federal, provincial, and municipal laws
— International laws applicable to your jurisdiction
— Intellectual property laws and copyright regulations
— Privacy and data protection laws

2. Conduct Requirements

When interacting with our services, you must:

— Provide accurate, truthful, and complete information
— Respect the rights and privacy of others
— Refrain from abusive, threatening, or harassing behavior
— Maintain professional and courteous communication
— Use our services only for legitimate business purposes

3. Prohibited Activities

You explicitly agree not to:

— Violate any applicable laws or regulations
— Infringe upon intellectual property rights of Stormhaven or third parties
— Transmit spam, unsolicited messages, or fraudulent communications
— Upload or distribute malicious software, viruses, or harmful code
— Attempt to breach security measures or access restricted areas
— Scrape, mine, or harvest data from our website without authorization
— Impersonate others or misrepresent your affiliation
— Engage in any activity that could damage or impair our services

4. Content Guidelines

Any content you submit or transmit through our services must not:

— Contain false, misleading, or deceptive information
— Be defamatory, obscene, or offensive
— Violate the privacy or publicity rights of others
— Promote illegal activities or violence

5. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Stormhaven, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms and Conditions or your use of our services.

Liability Limitations and Warranties

1. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Stormhaven disclaims all warranties, whether express or implied, including but not limited to:

⚠ Warranties of merchantability or fitness for a particular purpose
⚠ Warranties regarding accuracy, reliability, or completeness of content
⚠ Warranties of uninterrupted or error-free operation
⚠ Warranties that defects will be corrected

2. Limitation of Liability

To the maximum extent permitted by applicable law, Stormhaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

⚠ Loss of profits, revenue, or business opportunities
⚠ Loss of data or information
⚠ Business interruption or downtime
⚠ Costs of procurement of substitute services

In no event shall Stormhaven's total liability exceed the amount paid by you for our services in the twelve months preceding the claim, or $100 USD if no payment was made.

3. Exclusion of Consequential Damages

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

4. Force Majeure

Stormhaven shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, internet service failures, or other force majeure events.

5. Third-Party Content

We are not responsible for any content, products, or services provided by third parties that may be linked from our website. Any dealings with third parties are solely between you and such third party.

Legal Framework and Dispute Resolution

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

2. Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada for the resolution of any disputes arising from or relating to these Terms and Conditions or your use of our services.

3. Dispute Resolution Process

In the event of any dispute, claim, or controversy arising from these Terms and Conditions:

Step 1: Contact us directly to attempt informal resolution
Step 2: If informal resolution fails, parties agree to attempt mediation
Step 3: If mediation is unsuccessful, disputes may proceed to litigation in accordance with the jurisdiction clause above

4. Severability Clause

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

5. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Stormhaven regarding the use of our services.

6. Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

7. Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. Stormhaven may assign these terms without restriction.

Terms Modification Policy

Stormhaven reserves the right to modify, amend, or update these Terms and Conditions at any time and for any reason. When material changes are made, we will:

• Update the "Last updated" date at the top of this page
• Notify users through our website or via email where appropriate
• Provide reasonable notice before changes take effect

Your continued use of our services after such modifications constitutes acceptance of the updated Terms and Conditions. If you do not agree to the modified terms, you must discontinue use of our services.

Age and Legal Capacity

By using our services, you represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, and that you have the legal capacity to enter into this binding agreement. If you are accessing our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.

Questions or Legal Concerns?

If you have questions about these Terms and Conditions or need clarification on any legal matters, please contact us. We're available to discuss any concerns you may have.